Product adoption scales with video
Help every customer get more value, not just get started
Let’s face it: onboarding gets someone started, but most customers never discover the features that would actually make them stick around.
uQualio turns your feature walkthroughs, release notes, and how-to demos into short video courses customers actually watch. No studio required.
increase in feature adoption
time from upload to training course
reduction in training cost
improvement in retention
Companies driving product adoption with uQualio
Your power users and your barely-active customers bought the exact same product
The difference is one of them discovered the features that make it worth paying for, and the other never got past the basics.
You might need product adoption training if you have:
Low Feature Discovery
Customers use a fraction of what they’re paying for because nobody showed them the rest.
Release Announced Once, Then Forgotten
Support Doing Product Training not Support
Reps spend time walking customers through basic usage instead of solving harder problems.
How uQualio's product adoption platform works
Go from a feature demo to an adopted feature in four steps
01
Record it once
Upload a feature demo or walkthrough you already have, or record one for your latest release. No studio needed.
02
uQualio turns it into a course
uQualio automatically transcribes the video, breaks it into short chapters, writes quiz questions, and translates the whole thing into 30+ languages. Review and press publish.
03
Invite the right customers
Send targeted invites by plan tier, use case, or segment, so customers see the features most relevant to them.
04
Track adoption, not just views
See who’s completed a module, not just opened an email. Know which features are actually landing.
Go from a briefing to trained volunteers in four steps
Customer story
Applied Information scales customer education without scaling headcount
Applied Information needed to teach municipalities’ traffic engineers and emergency vehicle drivers about smart traffic lights and product usage, work that previously took about hours of live explanation per customer.
Why companies choose uQualio for product adoption
Built to turn features into habits
Every Feature, Bite-Sized
Break a full product into short, specific videos customers actually finish.
Targeted by Segment
Show the right feature training to the right customers, not a one-size-fits-all release note.
Confirm They Actually Learned It
Quizzes show whether a customer understood a feature, not just whether they watched something.
Frees Support for Harder Problems
Basic usage questions get answered by video, so your team can focus on what actually needs a human.
Get started
Get your first feature training video course live this week.
Record one video today and watch it turn into a course your customers can take.
You could be live in 10 minutes.
✓ Free trial ✓ Live this week ✓ Cancel anytime
FAQ for product adoption
- What is product adoption training?
Product adoption training helps existing customers discover and use more of your product’s features, beyond the basics covered in onboarding. uQualio turns feature demos and release walkthroughs into short, trackable video courses.
- Is this different from customer onboarding?
Yes. Onboarding gets a new customer to first value. Product adoption training is ongoing, helping existing customers get more value as your product evolves. See our Customer Onboarding page for that earlier stage.
- Does this work for both software and hardware products?
Yes. Whether you’re training customers on a software feature, a physical piece of equipment, or a technical process, the same video-first approach applies.
- Do we need IT to set this up?
No. Upload or record a video, and uQualio automatically transcribes it, drafts quiz questions, and organizes it into a course. Most teams publish their first course in under an hour.
- Can we target specific customer segments with specific training?
Yes. Send invites by plan tier, use case, or segment, so customers only see training relevant to what they actually use.
- What does it cost?
Plans start at $19.99 per month, based on active users. A 14-day free trial is available.
- How is this different from in-app tooltips or a changelog?
Tooltips and changelogs are passive and easy to ignore. uQualio courses are active, trackable, and confirm understanding through quizzes, not just a notification someone dismissed.